CONTACTS

BERGI


  • Office hours: weekdays, 09:00-18:00
  • Self Storage: 24/7
  • Address: Siguldas highway 11, Riga, Latvia, LV-1024
  • Mobile: +371 27027062
  • E-mail: [email protected]

Company details

SIA "S11"
Reg.No. 40103167134
Daugavgrīvas iela 49 k-1, Rīga, Latvia, LV1007
Luminor bank
LV39RIKO0002930373186
RIKOLV2X

FREQUENTLY ASKED QUESTIONS

What is BOX STORAGE?
BOX STORAGE box warehouses are self-service storage units that offer a convenient and secure solution for storing belongings in Riga. Our services are available to both individuals and businesses. Access your belongings at any time – 24/7, using your mobile phone with a smart key. We offer various warehouse sizes so you can choose the most suitable one for your needs. We provide both short-term and long-term storage.
We will ensure the safety of your belongings, and you can easily monitor the storage process with the smart key.
How does BOX STORAGE work?
BOX STORAGE is a convenient and accessible service that provides easy storage of belongings. The minimum storage term is only one month. You can easily adjust the storage space to your needs - from 1m³ to 80m². Our storage terms are simple, clear, and customer-friendly to ease daily life and make the use of the service as convenient as possible.
Our professional staff is always ready to assist with any questions related to BOX STORAGE storage facilities and will provide support related to the use of the warehouse.
What are the BOX STORAGE working hours?
With the help of a smart key, the premises are available to the client 24/7. Our office is open every working day from 9:00 – 18:00.
What are the safety measures in BOX STORAGE warehouses?
Safe storage of belongings is our top priority! Therefore, we have implemented a smart key system that provides access to the warehouses only to authorized clients. In addition, our premises are equipped with alarms, video surveillance, and motion sensors that monitor activity in the warehouses and ensure constant supervision.
Shared areas also have fire alarms. If the alarm is activated, a professional security service team will immediately check the situation and, if necessary, inform the client. We ensure that your belongings are completely safe and receive the best protection.
What size warehouse spaces are available?
BOX STORAGE offers storage spaces of various sizes suitable for both individuals and businesses, ranging from 1 m3 to 80 m². Our storage units are ideal for storing seasonal items such as skis, bicycles, clothes, etc., as well as larger warehouses useful for storing company archives, goods, or other items. If you are unsure how much space you will need or what size storage unit can accommodate your items, use the visualizations available on our website or contact us.
What can and cannot be stored in the warehouse?
The list of allowed items is very extensive, but to ensure warehouse safety, we have developed a strict list of prohibited items. The following cannot be stored in warehouses: any illegal substances or goods, firearms, chemicals, flammable substances, items requiring special storage conditions, as well as any living creatures. If we suspect violations of such rules, we immediately inform the property owner and, if necessary, report to the relevant security authorities, including the police.
How does registration occur when bringing your belongings?
Clients have the opportunity to reserve and pay for a suitable warehouse remotely on our website, or in person at our office.
How is the termination of warehouse usage carried out?
If you wish to discontinue the use of the storage facility, please notify us at least 1 month in advance by sending a notice to the respective branch's email address.
How does the change of warehouse space occur?
If needs change and you want to move items to a larger or smaller space, we will immediately find the best option. It is preferable to notify us 3 days in advance.
How and when will it be paid?
You can easily pay at our BOX STORAGE information center with a payment card, but if you choose the option to conclude the contract remotely, you will also have the opportunity to pay via internet banking. When starting to use the warehouse, payment for the current month is required. We trust our clients and do not require a deposit fee.